Privacy Policy

Introduction

sparse-wrench Environmental Consultancy ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard information when you visit our website or use our services.

Information We Collect

Information You Provide

When you request a consultation or contact us, we collect:

• Your name and email address
• Service selection and project details
• Any additional information you choose to provide

Information Collected Automatically

When you visit our website, we may automatically collect:

• Browser type and version
• Operating system
• IP address
• Pages visited and time spent on pages
• Referring website addresses

How We Use Your Information

We use the information we collect to:

• Respond to your consultation requests and enquiries
• Provide our environmental consulting services
• Improve our website and service offerings
• Send relevant information about our services (only with your consent)
• Comply with legal obligations

Legal Basis for Processing

We process your personal data based on:

• Consent: You have given clear consent for us to process your personal data for specific purposes
• Contract: Processing is necessary for a contract we have with you or to take steps at your request before entering a contract
• Legitimate interests: Processing is necessary for our legitimate interests provided these are not overridden by your rights
• Legal obligation: Processing is necessary for compliance with legal obligations

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist in our operations (under strict confidentiality agreements)
• Professional advisers including lawyers and accountants
• Regulatory authorities when required by law

Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law. Consultation requests and project-related information are typically retained for seven years in accordance with professional liability insurance requirements.

Your Rights

Under UK data protection law, you have the right to:

• Access your personal data
• Correct inaccurate or incomplete data
• Request deletion of your data
• Object to processing of your data
• Request restriction of processing
• Data portability
• Withdraw consent at any time

Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Cookies

Our website uses cookies to enhance your browsing experience. For detailed information about our cookie usage, please see our Cookies Policy.

Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of these third-party sites. We encourage you to read their privacy policies.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the new policy on this page with an updated effective date.

Contact Us

If you have questions about this privacy policy or wish to exercise your data protection rights, please contact us at:

Email: [email protected]
Address: sparse-wrench Environmental Consultancy, 47 Woodland Business Park, Bristol BS16 1EJ, United Kingdom

Supervisory Authority

If you believe your data protection rights have been violated, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection issues.